THE BUILDERS DEN LLC
RETURNS & EXCHANGES
REFUNDS
We want you to be completely satisfied with your purchase. If for any reason, you are not happy with your order, you may return it to us for a refund or exchange within 30 days of purchase. To be eligible for a return or exchange, the item must be unused and in the same condition that you received it. Please contact us to initiate a return or exchange. We will provide you with a return shipping label. Once we receive your item, we will inspect it and notify you of the status of your refund or exchange.
RETURN & EXCHANGE POLICY
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.